Manhattan Medical Arts - Forest Hills

I was seen by Dr Crystal Chung who works with Manhattan Medical Arts as a PA, she was very attentive and spent a lot of time with me, hearing all my concerns. She was very personable and knowledgeable, the staff was also great. The facility is new and clean, I didnt wait longer than 10 minutes before I was seen. All in all, glad to have found a new PCP!

Dr Silva is absolutely a wonderful doctor. He has a lot of expertise and knows how to diagnose and treat a patient as they need. Walking into his office doesn’t feel heavy nor worrisome, in fact comforting. Not only has he shown me how good of a doctor he is but he also showed me a whole lot of kindness and respect and always motivated to be and do better. Thank you Dr Silva for the wonderful experience!

I was seen by Dr Silva and he is absolutely amazing! So kind and empathetic . He is very thorough with his care & takes his time with you answering questions and explaining things. I highly recommend him and am very blessed to have him as our doctor.

This was such an amazing experience. I was experiencing a lot of stress looking for a clinic with a PCP and a Neurologist accepting new patients and then I found MMA. I was treated with kindness and compassion for what I was going through and was told what my options are and what I can do for the next steps. I recommend them :)

Dr. Silva was very professional add attentive to all my needs and issues yesterday. He sent all the referrals and did my annual physical exams. The waiting time was excellent. I am happy with my new primary care doctor!

Staff members at the office are competent and offer good costumer service. Dr Silva is very knowledgeable. Staff members at the phone customer service also offered an excellent customer service . I’m surprised how good service this medical office provides.

I have a great experience. I went in for my physical as a new patient. The nurse was very informative and explained everything to me thoroughly. I met with Dr. Silva where he was also very informative. He asked me a lot of questions and was able to answer all my questions. Will also be sending my husband there for his annual. Alex also followed up and made sure everything went smoothly which I greatly appreciated.

Very easy to get in contact with the staff. Easy check-in process. Friendly and helpful staff. Dr. Silva takes the time to explain everything and makes sure your questions are all answered.

Dr. Silva is very informative and patient. The nursing and front office staff are always warm and welcoming. I always know I am in the best care when I visit.

Dr. Silva is a 5 star doctor. He cares about his patients and loves what he does and it shows. He listens to all your concerns and takes his time with you on every visit. Im so happy his is my doctor. I strongly recommend him.

Ive spoken to Chris and other folks over the phone who gave wonderful customer service over the phone when booking or rescheduling appointments. The office is clean and the doctors on staff are patient, thorough, and helpful in caring for the people they work with.

Dr.Crystal Chung was very professional and great. I had a great experience. She was very helpful and easy to talk to. I definitely recommend coming here.

I met with PA Crystal Chung for my earache/pain. She made me feel welcome, very comfortable, and examined both my ears right away. She asked lots of questions to rule out causes, and we figured out together what to do next (since the headache had been recurring). She also recommended ear drops to help me to avoid messing with my ears. She listened to my info very carefully and considered everything I said, and was not at all dismissive. The facility is also very nice and impressive. This beats urgent care (a high copay for me) any day!

Appreciate all the support from Manhattan Medical Arts especially the customer support, they are so helpful with contacting the doctor, figuring out insurance issues and rescheduling last min appointments and they are patient and kind while doing it. The dr and staff are great, and overall great experience each time.

I’ve been a loyal customer for years and have always received outstanding service. The phone operators are particularly helpful when it comes to scheduling appointments.

The staff is amazing! Great customer service, no long wait times like you would see in these other medical facilities. Dr. Chung is great, she listened to my concerns and executed a plan for me. Alexs courtesy call was just the cherry on top.

Visiting the doctor’s office in person is always a good experience. I’m not a fan of having to always go through a call center. I’m never able to speak directly with my doctor or anyone at the actual doctor’s office even when I have quick questions. The staff in the call center is always helpful and kind, but I do not feel a personal connection to my doctor, which is unfortunate.Also, every time I make an appointment I have to provide much of the information I feel like they should have on record (i.e., insurance info, known allergies, etc.)

Very good service. Crystal Chung is great! Very nice and easy in communication. Siddharth Dalal as a neurologist guided me with medication for my headaches. Receptionists are also polite and respectful. Alex, who I spoke on the phone was super understanding and helpful. Great service!

I have had a great experience with Dr. Silva. He is very attentive and through. The whole staff is very nice and helpful. This is a great office.

My appointment was with Dr. Silva. He was very attentive and was very patient while listening to my concerns. Because of Dr. Silva I’m highly motivated to take control of my health. The office was very clean and the staff was very kind and welcoming.

I really like this office. All the staff are very friendly and professional, from the receptionist to the doctors. I always leave here feeling good))Definitely my go to for anything regarding my health.

Probably the WORST experience of my life. I literally had to walk out on this place! 2 hours of sitting in a waiting for NOTHING! Nothing was done! I was asked a bunch of questions and that was it! What an epic waste of time! Now I have to reschedule another appt with another doctor. What a shame because the place was really nice and the staff was exceptionally nice! Very friendly and sociable but the efficiency was just not there. If you’re someone that enjoys spending 2 hours in a room for no clear reason then come here you’ll have a ball!

Super easy time making appointments with Alex on the phone - friendly, polite, and accomodating. Dr. Silva is knowledgeable and patient. He listened to me and my concerns without being dismissive or brusque, and took his time. I really appreciated his expertise and care. I feel super lucky that this excellent office is in my neighborhood!

Manhattan medical arts have very good staffing. such as clerks, nurses and doctors, , and I would recommend it to anyone who seeking a new provider.

The doctor was good and attentive. The staff is a little bit not attentive to patient. She asked me to drink something for lab testting. After finish drink , she left suddenly without telling me anything. The way she talked look aggressive or annoy. i have to ask whatz next while she is walking out the door. Furtermore, i heard what they gossip about me..i hope this feedback would be useful and see some improvement.

Best Dr. office I have been to in a while. Nps Crystal found out what was medically wrong with me on my first visit to him. And harry at the front desk is very patient and helpful!

The doctor was very attentive to my needs. She was sweet and went above and beyond to make sure that all of my medical concerns were prioritised. Definitely happy with my experience.

Very good service, both providers attended me were so friendly & professional. Nurse was good too & the receptionist, very attentive & gave me what I need, strongly recommendable.

Great service! Staff were very friendly and open to any of my questions. Appointments are real!- and do not require any wait time!

I had a televisit while I was on vacation. I needed a referral to see a specialist when I return from vacation. A few minutes before the apt. I was sent a link to make my copay online. Then a rep called me to ask some preliminary medical questions. She asked if I wanted a video visit or telephone call. Since the WiFi wasn’t good where I was visiting, I opted for a telephone call. The doctor called me a few minutes later to discuss the referral. The following day, a rep named Harry called to ask me about my visit. I was very satisfied with the attention, service and follow up provided.

***Would give 0 stars if possible!!! I went to this FH location Thursday at 12:45 for an appointment for painful breathing, sore throat, terrible cough, dizziness, etc. The Doctor didnt seem to really listen to anything that I was concerned about and said it was probably allergies because my sinuses were also red. He said he was sending 4 prescriptions to CVS pharmacy and we parted ways. I went to CVS 5 hours later to pick them up, only 1 was ready. Back and forth calls between the office and CVS, never got my prescription. I ended up feeling even worse and had to go to the urgent care on Sunday...turns out I have a COLLAPSED LUNG. How did the doctor miss this? Why did he assume my pain and symptoms were just allergies. I still havent heard from Manhattan Medical Arts about the whole prescription fiasco, I probably never will hear from them.Honestly thank god the practice was so incompetent and didnt get the prescription figured out because I probably wouldve ignored my pain and not gone to get a chest xray. Please if you value your health, if you want to be listened to, if you want to be treated like a human who doesnt feel good instead of $$$...do not go here.**Update: their response is hilarious, saying they have no record of me as a patient. Pretty genius. Maybe that’s why they had such an impossible time remembering me, my pain, and my prescriptions? Just go somewhere else.

Mauricio Silva was great! Very very informative and frank. Straight to the point but very nice. All the other personnel were also friendly. Very good staff

Pretty good service from the billing company! Helping me to take off a bill that they charge me for “not showing up”

Great experience! The staff and doctors are very kind. Dr Mauricio Silva is super professional.

Both over the phone and in person were great experiences. The staff were friendly and the location was clean! Dr. Silva was personable and super informative.

So far just had a phone appt and that went extremely well!!! However did proceed to setup an in person annual wellness visit at the forest hills location with Harry. Im excited! Thanks again!

The customer service is horrible.. I cannot get anyone on the phone when I call.. I was prescribed medication and it’s taking almost a month for them to do prior authorization.. if you need efficient service do not come to this location .. they only want your Co pay .

One of the best medical centers out there with the best caring doctors . Love Dr Eric and Dr Silva , thank you for everything . They listened to my concerns throughly and helped me to recover . Top notch care ! Thank you Alex and front staff ! Decent front team as well !

Dr. Silva is amazing. Very patient and friendly with great bedside manner.

Dr. Silva was very thorough and professional during the visit. He answered all my questions and made sure I understood all my results, I appreciate all his hard work.

I thanks God l found this clinic and Dr Crystal, she is an exceptional Doctor very compassionate, she takes the time to listen and answer all my questions and all the staff are very friendly, efficient and professional ,, highly recommend this clinic

They listened to my issues and resolved it quickly also Ive gotten my meds after i left thanks and harry helped me with the coverage of my insurance.

It is the best clinic in Manhattan with best doctors and best staff. I am very pleased with the services and wish them all further success and prosperity

I receive weight loss services and am very happy with Dr. Chung. She’s very nice, easy to talk to and very knowledgeable.

Great experience, were very helpful in getting physical completed and helping with requested medication.

RUN! This place is a SCAM that only wants your co-pay and to bill your insurance. I should have known something was off when I called the office’s number and got a call center in India…and when I asked to speak with someone at the actual office, they said I cant transfer you.The wait times are long, the front desk staff is rude and inattentive, and the medical assistants don’t even know how to draw blood and take a person’s temperature. Y’all, I thought I was in the Twilight Zone visiting this office. A medical assistant who doesn’t know how to draw blood or take a temperature?????Moreover, Dr. Mauricio Silva, one of the center’s “leading” doctors, is incompetent and does not know much about medicine, which is sad considering he is DOCTOR (smh).There are thousands of medical offices around the city that you can find on ZocDoc or by doing a simple Google search. Do not waste your time with this predatory medical center.

Dr. Silva and his team are very professional.Alex at Customer Service is also great!

During my phone call with Chris, I loved his professionalism and knowelege about what I was calling for. The attention was great like always.

The staff is so welcoming and knowledgable! I had a great experience and definitely recommend to other people looking for a primary care that really cares.

Super kind and efficient. Going to use this place as my primary care because of how convenient and easy the office was!

Was able to get an appointment same day, front desk was helpful and courteous. Appointment itself went well and was relatively quick in spite of a large number of patients.

The specialists at Manhattan Medical Center are very welcoming and attentive. They all make sure you feel comfortable and your issues are address. You always leave feeling better than when you walk in. Highly recommend making an appointment in either the Forest Hills or Manhattan office!

Splendid folks, very prompt and polite. Easily eased my anxiety in regards to going to the doctors. Dare I say it, I had fun!

I always receive excellent service from mannhattan medical arts - all the staff are caring and knowledgeable and have given me better health 🙏✨

Everyone was friendly and helpful. I loved the welcoming environment. I was seen immediately. I would definitely recommend!The office blood work, EKG, and a very thorough exam and consultation. Dr. Ehrich was great! :)

Great experience! Dr Silva and his PA Crystal are amazing, patient and knowledgeable.

The staff is friendly and efficient. Alex who I spoke to on the phone was not only knowledgeable but also followed up with all my questions and concerns.

All the staff Manhattan Medical Arts is great. Very attentive and helpful. I love coming here.

Dr. Silva is great very helpful and Alex is very helpful for all my appointments

Amazing experience. All the personnel were really helpful. Lab test result was quickly

Alex was very helpful when I needed to make a last minute telehealth visit. My experience with Dr. Chung during my appointment was also very positive.

Great office, very helpful and kind answers all questions and always makes me feel comfortable.

Amazing services.. everything is called had they had the help and answers I needed

There are very polite and professional right away, answer calls and questions. I will emphasize complete team, specially representative Harry and Alex

I went to Manhattan medical arts in November for my yearly check up for the first time. I saw a doctor Silva and I had a good first appointment. I went around early afternoon, 2 PM, and the office was not busy at all, and I was in and out in about an hour.The only downside to the appointment is that usually at other doctor offices I’m asked if I want to get tested for extra things such as Vitamin D, STDs etc. But this office didn’t and my insurance doesn’t cover all of the lab so I did have to pay out of pocket but next time I’d just mention it.The best part about this office is the customer service. Usually the worst part about doctors offices is the customer service but Manhattan Medical Arts honestly is wonderful in that aspect. I’ve had a few different phone calls related to billing, appointments, and the health I received was wonderful.Today I had the pleasure of speaking with Harryson who helped me with my insurance/copayment issue so swiftly. I told him my issue and he immediately handled it and gave me a call back when done.Interactions like these keep patients at a doctor’s office and I will definitely keep going to Manhattan Medical Arts. Definitely recommend!

Comfortable, clean and very communicative. Will be coming back for my annual appointments. 👍🏾

Great comprehensive care, the staff was professional and polite and Dr. Silva had excellent manner relaying a serious diagnosis.

Was quick and easy very nice place and friendly people.

30 min late to a virtual appointment. No call. Total waste of my time. Not even an apology from them. Please dont waste your time here.

Glad I found this place . Im happy with the Services that I got at Manhattan Medical Arts and am so grateful that we have these quality providers so near to my home. Thanks for being there. Thanks again Alex and Doctor Crystal Young . You were so helpful .

Great and fast service, no wait time for me. Clean office. The doctor and nurses are very attentive!

The staff on forest hills location are bery approachable and helpful. esp. harry. i would recommend this place.

Great office and great customer service. Employees treats patients more like family and friends rather than patients. Very comfortable and reliable staff with great attitude, would definitely recommend

Dr. Silva was very pleasant. He listened to all my concerns and truly helped me.

Dr Silva was very thorough and attentive. The staff was also very friendly and helpful. Joel from customer service was extremely helpful in getting the paperwork I needed.

Experience was great doctor explained everything I needed to know I felt comfortable asking the questions that I need answered

Ive always had really great service here! When Ive needed something, theyve provided.

Great care was shown, doctor was very relatable and took care in explaining things to me

I had a really horrible experience with this practice in Forest Hills. Their billing practices seem very unethical. I lost a morning of work, was double charged for a co-pay, forced to pay for unrelated tests that I my insurance doesnt cover (without being informed), and now I am being charged for a missed appointment that I explicitly said I did not want. I hate to say this about any small business but...I would avoid this practice.

Great team and kind people. Super easy process!

My mom went to this doctor and everything went well to her appointment.

Such an amazing experience at this place! Dr. Chung was a wonderful and caring doctor and the front desk staff was so friendly and humorous! I had been bounced around the day before to five different healthcare centers searching for a place that would help me with a urine drug test for a school internship. My anxiety was through the roof trying to find a place that would take me. Thank you Zocdoc for pairing me up with this office because everyone made the appointment so smooth and fast despite me being pretty late (I sincerely apologize for that) and took my insurance! I appreciate this office very very very much! Thank you again for making my day!

Dr. Silva was very informative and attentive. Alex was helpful with setting up our appointment.

My wife came here for a routine exam. Ended up getting a ton of tests done and was charged a ton of money because, according to the bill they emailed, our insurance company didnt cover her. Was suspicious when the address on the bill that was past due had an address in Manhattan when we live in Queens. Called them last week and turns out, they had her DOB and, obviously, her address wrong and said they would run it again, hopefully, with the correct information this time. Got another bill in the mail again today with the same amount. They got the address right this time! Too bad it still looks like they have her info wrong to run against our insurance. For your sanity and patience, stay away from this place. Turns out not only do they not help with your health issues, their inability to do basic data entry will GIVE you more physical and mental health issues later on down the line....

Fast service. Doctor was amazing and thorough

Please do not make an appointment here if you value your health. I scheduled a phone appointment with Dr. Mauricio Silva. 30 minutes before I am supposed to have the appointment I get called by the staff so they can ask some questions and make me pay the copay. They say the doctor will call shortly after. I wait till 15 minutes past my scheduled appointment and call to see what is going on, someone answers briefly and says theyll let the doctor know. 40 minutes pass and still not a word from anyone. Do not go here, please, for your own benefit go somewhere else.

The service here was amazing I had the pleasure of dealing with Yasmine the office manager which was joyful. She was very helpful with my labs and my insurance issues. Shana was also friendly and kind I felt welcomed here I will definitely be using this office permanently.-Jen CN

Harry and the receptionists are very helpful, and Dr Hanif is caring and thorough.

Forest Hills location ! Horrible communication all the way around ! Had to leave after sitting there for almost an hour w/o any feedback.

Best Dr. office I have been to in a while. Dr. Silva found out what was medically wrong with me on my first visit to him. And Joel at the front desk is very patient and helpful!

Amazing customer service. I wasnt sure if my appointment was schedule and The representative Alex reached out to me at the same moment 9pm.

Nice, clean place with easy scheduling and efficient physicians and physicians assistants

They have the friendliest Mecical Staff in the area. Highly recommend giving them a chance. Such a great and seamless experience.

Doctor Silva is such a kind and respectful doctor he corresponds with his patients like they’re important there’s no sense of rush when you’re in his care.

Dr Silva was very thorough and efficient .

There isn’t any parking available and street parking is very difficult.

Dr is amazing and calling staff is great.

I had the absolute pleasure of being under the care of Crystal Chung as my primary care provider, and I must say that she exceeded all my expectations. From the very first appointment, Crystal displayed a level of professionalism, compassion, and expertise that truly set her apart.

Provided services I didn’t ask for, told me they were routine and would be covered by my pre-approved medical insurance, but later received a bill for almost $300 for the exact services I didn’t need or ask for. They also made me come in to get blood test results, so that they could charge me for another co-pay. Do not go here.

I just wasted my time. I Couldnt get results of one of my labs bcs it was not performed in a right way. Plus I was ordered to go to cardiologist ONLY in Manhattan office, bcs their docs dont work with anyone out of their office chain. Thats very inconvenient, cuz I choose medical offices around the place I live. Plus they wanted me to perform unnecessary tests, which I had to pay 100 copay. Plus manager at this location is very arrogant, oh dont dare to tell her smth she doesnt like, shell talk you off. And she talks about their workers in front of patients, very unprofessional. I have a lot more to say, but I think this is enough to think if you want to deal with this money sucking corporation lolThe only goodness in this office is the medical assistants, very nice and pleasant girls.

The PA was very informative and the assistant was nice and gentle

Waste of time, they forgot to take my blood until the very end of the appt. Got my results back and says results can’t be read because the “sample clotted”. Nurse did not know what she was doing. I was there for almost three hours. Plus they’ll try to take your money even if you don’t have a co-pay. Go elsewhere.

The doctors are great at this facility very attentive and supportive with my concerns. Front desk is great

Call operator helped me check my prescription, thanks for that.

No help!!!they are charging(stealing) extra money from every customer do not pay a bill coming from this office I had 1 test that my insurance even paid for more after the test that I didnt go back due to the underage nurse didnt stop flirting with me and after the test oppointment that insurance paid more, they send me personal bills I will never pay but sue this business!!!!!!

I paid $20 for getting a one page filled

Great service. Friendly staff. Love that they sent my labs to BioReference.

Had an issue with my prescription and it was corrected immediately with the help of Joel from their call center. Thank you Joel.

Great team and kind people. Super easy process!

Great customer care. shout out to harry.

Everything is very clean, people is very professional and polite

Great experience. Everyone is super friendly and accommodating!

Nurses were great: very sweet & made the visit enjoyable. Highly recommend.

Thank you Crystal Chung. I am appreciate your help.

Joel was very helpful and professional

Taken on time& the technician was very efficient.

Awesome customer care, love this place

Great facility. Very professional. Love the Front Desk Receptionist—so warm and welcoming.

PA Crystal Chung is the best!

Alex is very helpfull and patient

Loved the attention from both doctors

Too much signing in at every appointment visits !

Friendly staff, and got seen right the way.

Always have a great experience

Great customer care.

Wonderful clinic!

Great service. :)

Polite, respectful, efficient, and thorough. Highly recommended.

Great Office .

Amazing. Very helpful and polite staff.

Loved the services.

Very Nice!

It’s a very professional office. The wait is not long to be checked in.

Friendly professional staff and very helpful

Good experience.. recommended

Great services .

Very helpful

Excellent with care

Excellent

Great service!

Great service

Great service!!!

Dr. Silva and his team are very professional. Highly recommended!

It was a good appointment doing my ultrasound and happy with coverage of my insurance Aetna the called and make sure my procedures ok thank you recommended place

Very welcoming and friendly staff and was seen sooner when I had arrived earlier. Even got some good food recommendations when I asked. Beside my banter, everyone was very welcoming and very professional, will return and would recommend.

Dr. Chung was very helpful. She was able to get a medication change quickly for me!!

Excellent care

I would recommend this medical office to everyone. The staff are exceptional and they take pride in their work. They are very professional. The Drs take time to go over everything with you. You never feel.rushed. its a pure pleasure to have a Drs appointment and leave feeling very comfortable.

Very quick but thorough service from the staff of this office. I really appreciated how kind & caring they were, especially Dr. Silva’s amazing general and mental health advice. I highly recommend going to this office for your primary care.

Juel is great always assisting with scheduling and Dr. Silva is very attentive and makes me feel comfortable to talk about any medical issues I am dealing with and gives me alternate feedbacks that are cost effective.

Excellent staff and services . Can’t be more happier with the quality of services I received.

I saw doctor Sara. She was very kind and patient. She took her time to answer my questions and gave me medication that I need.Receptionist, always helpful when I call to scheduling appointment. Office staff are very friendly. I highly recommend Manhattan medical Arts.

Bad experience! Dr. Mario Silva was a little rude, pedantic and unethical in the “consultation” (Not knowing how to handle terminology that I consider delicate for my health condition) they made me fill out many forms explaining the reason for my visit, to conclude with a referral for a specialist; Apart from the fact that my wait inside the office was approximately 40 minutes. I dont recommend it! I consider him Homophobic and Xenophobic, due to comments made during this terrible visit!

Thanks to Zocdoc I was able to get to this place. It was a very good experience. They attended to me on time, all the staff were very attentive and respectful. Dr. Mauricio was very kind and listened to me carefully. Thank you very much for your excellent attention!

Excellent attention, many thanks to Dr. Silva, a professional who cares about the health of his patients, highly recommended.

Very good care from doctor Silva

Recommending!